CPE Care
Return used CPE equipment to service
CPE Care helps ISPs identify reusable GPON ONTs and DOCSIS modems and prepare them for redeployment. We test returned devices, separate units that pass from those that fail, and externally clean and package working units with the agreed accessories.
Our service combines technical testing with local processing, organised around your equipment volumes and operational needs. We have around four years of practical service experience in Serbia.
Discuss your CPE volumes Value demonstrated
in practice
Our experience shows how testing and reuse can help ISPs make better use of returned equipment. Actual results depend on the device mix, condition and project scope.
Pass testing
In our work to date, around 85% of incoming devices have proved technically functional.
Potential savings
Depending on the device model and processing costs, preparing a working unit for reuse can save around 90% compared with buying a new device.
Typical processing time
In our experience, devices can be tested and prepared for reuse in around 2–4 weeks.
Indicative cost and delivery context
Based on practical experience; depends on device and project scope.
Indicative range; device models and supplier terms vary.
Experience-based comparison, not a universal supplier lead time.
These figures reflect our practical experience. Test pass rates, costs and lead times vary by device mix, condition, supplier and project scope. Transport arrangements and any additional costs are defined in the offer. The processing schedule is agreed for each project according to volumes, capacity and material availability.
Reuse existing equipment
Returning functional devices to service extends their useful life and reduces the need to replace them with new equipment. This helps make better use of existing resources and can delay equipment becoming electronic waste.
From returned devices
to reusable stock
Returned GPON ONTs and DOCSIS modems are tested, sorted and prepared according to the agreed service scope.
Functional testing
We test GPON ONTs and DOCSIS modems using OLT and CMTS equipment, with provisioning software adapted for this process.
Testing covers the optical or coaxial interface, as applicable, and Wi-Fi at 2.4 and 5 GHz where supported by the device.
Sorting and preparation
Devices are separated according to their test results. Units that pass are externally cleaned and packed with the agreed power adapter and Ethernet cable.
Individual boxes are labelled with the device serial-number barcode.
Results by serial number
You receive a list of devices that passed and failed testing, identified by serial number.
Failed units are normally returned to you; their handling is agreed as part of the service scope.
A local service
built around your volumes
We establish the processing operation close to your business where a long-term agreement supports the required investment.
This includes arranging suitable premises, installing the test equipment and engaging the people who carry out the work.
Before launch, we agree the quantities you will supply, the volumes we will process, the schedule and the commercial terms. Transport and the provision of adapters, cables and individual boxes are allocated by agreement.
The location is selected for the project; the service is not limited to our existing operation in Serbia.
Plan your CPE
reuse programme
Tell us which devices you need to process, the expected volumes, your location and the planned duration. We will assess the testing setup, local organisation and commercial scope required for a sustainable long-term service.
Discuss your CPE Care project